Blow Me, T-Mobile

As you can clearly see, T-Mobile asks anyone with a corporate sales inquiry (read: solid-lead sales opportunity) to send an email to “hotspotsales@t-mobile.com” and wait patiently for a response. Why they haven’t leveraged the forefront of communications technology known as the FORM tag… I’ll probably never know.

Except you don’t have to wait patiently, because immediately after you send that email, the lightning-quick representatives at T-Mobile will respond with:

Your message did not reach the following recipient(s):

hotspotsales@t-mobile.com on Mon, 26 Jul 2004 10:46:00 -0700
The recipient name is not recognized
The MTS-ID of the original message is: c=us;a= ;p=western wireless;l=WAPRDMSIMC0204072617463NT2DL49
MSEXCH:IMS:Western Wireless Corp:PCS:WAPRDMSIMC02 0 (000C05A6) Unknown Recipient

Emphasis mine. What a bunch of fucknuts. And now they expect me to pay such an inept organization to provide unencrypted wireless LAN access to our project engineers while they’re on travel?

I can’t really avoid setting up an account with them, but if this first step is any indication, I predict my entire experience with T-Mobile will fit snugly under the not-yet-created ‘blog category: Pigfuck.

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2 thoughts on “Blow Me, T-Mobile

  1. Here’s a glimmer of hope: I’ve actually had pretty good experiences with them, once I got them on the phone.

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